Hospitality Consulting
Expert for hotels and hospitality groups -
based in Munich, working internationally.
Welcome
My name is Anna Henn
Hospitality expertise that shows up in your P&L.
With more than two decades of international experience, I have led operations across many hotel departments and held corporate roles in tourism and hospitality. I know what a strategy demands on the floor, and what matters to management when it comes to the numbers.
I deliver measurable profit improvement across operations, costs and revenue, from the first analysis through to implementation in daily business. Where a project requires it, I bring in a network of trusted industry specialists.
Services
You own or manage a company dedicated to hospitality,
be it a stand-alone entity or an operation that is part of a larger group,
and want to improve performance, reduce costs, and unlock new revenue?
I deliver measurable results.
Assess
-
Service delivery and quality standards
-
Operational setup, workflows, and staffing
-
Organizational structure
-
Productivity and cost efficiency
-
Cost base and supplier management
-
Pricing, yield and revenue performance
-
Improvement potential and profit opportunities
Optimize
-
Simplify operations and workflows
-
Optimize staffing and resource allocation
-
Reduce costs and improve supplier terms
-
Strengthen pricing and revenue strategies
-
Unlock new profit opportunities
-
Define clear action plan and priorities
Execute
-
Implement improvement measures
-
Deliver cost savings and performance gains
-
Improve service quality at lower cost
-
Ensure efficient use of resources
-
Track results and secure impact
Optional:
-
Interim management
-
Leadership & employee training
-
Workshops
-
Quality audits & mystery guest
Your benefits
-
Access to international expert network
-
External view on processes
-
Highly flexibel
-
Hands-on mentality
-
Quick responsive, direct contact
-
Learned with the best
References
„It has been a great pleasure to collaborate with Anna in regards to the hotel opening experience of our new properties. She is truly a dedicated, experienced expert in her field. Anna is a true hotelier with extensive knowledge, supported by her extraordinary international experience and cultural understanding. With her hands-on and structured approach during the pre-opening phase, she proved to be a true asset as a trusted advisor to our company.”
Sabine Dorn-Aglagul
Former CEO Hotels
FTI GROUP
Munich, Germany
